Frequently Asked Questions
Order
Our website offers free shipping on all orders, and the total delivery time is 6-10 days, excluding holidays and weekends.
Yes — Uniqueowood provides free returns within 30 days of delivery if you are not fully satisfied with your purchase.
Contact our customer service immediately via live chat or email at support@uniqueowood.com. We’ll assist you with the quickest resolution.
Product
Yes — we use responsibly sourced wood and focus on sustainable, long-lasting design that brings nature into your home.
All our furniture pieces are handcrafted from premium natural solid wood, selected for its durability, beautiful grain, and timeless appeal. Each piece is unique, with its own natural texture and character.
To maintain beauty and longevity:
- Avoid water contact & high humidity – dry surfaces immediately and avoid damp locations.
- Avoid direct sunlight – place in areas with indirect light.
- Clean gently with a soft cloth weekly.
- Periodic care with wood conditioner or natural wax every 6–12 months.
- Use protective pads under glasses or heavy objects.
- Check joints periodically for stability.
Your piece will age beautifully with proper care.
Yes — Uniqueowood specializes in handcrafted designs, and custom pieces can be created to suit your space, style, or functional needs. Please contact us for bespoke requests.
